The 2020 Guide To Dental Appointment Scheduling SoftwareLearn how online scheduling software can lead to a 400% increase in new patient appointments!
Why online appointment scheduling?
Do you only answer the phone during your practice’s business hours? Does it take you a day or so to respond to inquiries sent through your website’s contact form? What do you think potential patients are doing while waiting for a response?
Many will keep looking for a new dentist, especially if they’re in a hurry to get an appointment. Online appointment scheduling offers instant gratification and gets new patients started right away without any unnecessary waiting.
Key benefits of dental scheduling software
|For your patients||For your practice|
Can schedule an appointment anytime, even when your office is closed
Less time spent answering the phone means more productive time in the office
Can choose the appointment time that fits their schedule without back and forth communication
You specify when your dentists and hygienists are available, minimizing downtime
Schedule an appointment with just a few clicks, no phone call needed
Once your scheduling software is set up, it does the work for you
No waiting on hold, no voicemails, and no hassle
Online scheduling saves time and eliminates accidental double-booking
Patients can get reminded about their appointments via text, email, or phone call
Your staff will spend less time sending and following up on appointment reminders
5 leading dental scheduling software platforms
What to think about when choosing a dental scheduling platform
Ask questions like:
- How many steps does it take?
- Is it obvious what information is needed?
- Is the process different on a smartphone? Remember that over 50% of your patients are likely to be on a mobile device.
- What happens after you schedule? Is there an email or other confirmation?
- Integration with your CRM
- Works with social media — Instagram, Facebook, etc.
- Flexible enough for your needs