Miss-Lou Family Dentistry Case Study

Mastering multi-location growth across Mississippi & Louisiana

  • 3 Locations in Mississippi & Louisiana
  • Dental Service Organization
  • General Dentist
childrens dentistry of charlottesville case study delmain

The Results

At a Glance

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$5.7M net production in 2022
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$12.75 Google Ads cost per new patient
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31% website conversion rate
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44 additional new patients per month
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25% increase in new patients within the first 4 months

Growth across multiple locations requires alignment

Miss-Lou Family Dentistry operates three locations across Mississippi and Louisiana. As the practice expanded and transitioned under SGA Dental Partners in early 2021, the digital presence needed to evolve with it.

The goal was coordinated growth across locations while maintaining the identity of a trusted local family practice.

The Big Picture

Miss-Lou Family Dentistry, a multi-location general dental practice serving Natchez, MS and Ferriday, LA, partnered with :Delmain to modernize its digital presence and support continued expansion.

The engagement included a full website redesign, localized SEO strategy, personalized content development, and Google Ads management across all locations.

Within the first four months, the practice reported a 25% increase in new patients across locations, along with measurable improvements in website conversion and paid acquisition efficiency.

childrens dentistry of charlottesville exam
“44 additional new patients are walking through our doors each month. We rate :Delmain a 10 out of 10!”
Todd Iverstine
Miss-Lou Family Dentistry

The Challenge

Miss-Lou Family Dentistry had grown from a single local practice into a three-location organization across Mississippi and Louisiana. However, its digital presence had not evolved with that growth.

The website still reflected a smaller, traditional practice. It did not clearly communicate the scale of the organization, its expanded service offerings, or its modernization under new ownership.

At the same time, the practice was transitioning from paper-based systems to more modern digital workflows. Leadership wanted to strengthen messaging around high-value procedures, continue hygiene growth, attract new team members, and prepare for future expansion.

The challenge was modernizing the digital infrastructure without losing the family-focused identity that patients trusted.

:Delmain’s Role

Multi-location dental website design and launch
Local SEO strategy across Mississippi and Louisiana markets
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Personalized content development aligned with brand voice
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Google Ads campaign management across locations

The Strategy

Build a unified multi-location website

We designed and launched a modern website that brought all three locations into one clear digital structure. Each office has dedicated pages with clear service information and location-specific details.

Patients can quickly call, request an appointment, or submit an online form without confusion about which office to contact.

Strengthen local search visibility

We implemented location-specific SEO strategies for Natchez, MS and Ferriday, LA. This included optimizing core service pages for local search intent and improving each office’s Google Business Profile.

These updates helped Miss-Lou appear more consistently in local map results and organic searches tied to general dentistry and higher-value procedures.

Develop content that reflects the brand

We created personalized content that reinforced Miss-Lou’s family-focused identity while educating patients on advanced treatments.

Procedure pages explained options clearly and set expectations before the first visit. The messaging supported hygiene growth and positioned the practice for more complex cases without losing its approachable tone.

Drive efficient patient acquisition

We launched targeted Google Ads campaigns around high-intent searches within a defined geographic radius targeting around each office.

By focusing on search behavior and local demand, we supported steady new patient acquisition at a reported $12.75 cost per new patient.

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Google Ads

The Impact

Within four months of launch, Miss-Lou Family Dentistry reported a 25% increase in new patients across its locations.

The website achieved a reported 31% conversion rate, supporting measurable patient acquisition through digital channels. Paid campaigns delivered new patients at a reported $12.75 cost per acquisition.

Leadership also reported record production growth, including being on track to surpass $3M in annual production at one office for the first time.

The digital infrastructure now supports continued expansion while maintaining consistent branding and patient experience across locations.

Wondering if this applies to you?

Expanding across locations creates complexity. Messaging must remain consistent. Patient acquisition must scale. Operational growth must remain measurable.

This approach may be relevant if:

  • ZYou operate multiple locations across different markets
  • ZYour website does not reflect your current scale
  • ZYou need a coordinated SEO and paid strategy across offices
  • ZYou are preparing for continued expansion

If you are looking to align digital infrastructure with operational growth, let’s build a strategy around your organization.

Clear Ownership

Everything outlined in this case study reflects work performed directly by :Delmain in partnership with Miss-Lou Family Dentistry.

:Delmain was responsible for the website redesign, SEO strategy, content development, and Google Ads campaign management described above. All reported results and testimonials are attributed to Miss-Lou Family Dentistry leadership.

No outcomes have been altered or projected beyond what the practice reported.

Dr Anderson at Holy City Ortho

Patients

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